Many businesses run an Active Directory Infrastructure and have Apple Macintosh users within the company.
However they may not have realised the synergies that can result from integrating the Apple Macintosh equipment into the AD infrastructure.
EvEnt can act as a “bridge” between the Mac Users and the IT Support department.
When the Business Applications Support module is taken; we can provide (at no extra cost) first-line AD connectivity support for the end-users.
EvEnt has considerable experience in integrating and supporting both platforms; which means that we can talk both “languages” and translate issues Mac users may face, into a form that the AD support staff can understand.
Support Modules
Every customers’ needs are different, so for this reason we provide a number of “Support Modules” from which you can assemble a personalised “Support Package” that best suits your requirements and budget.
The Modules can also be varied between different Users or Equipment.
The Modules available are:
teleCARE
On-Site Service
Parts Cover
Loan Stock
Integra
Creative Apps Support
Infrastructure Support
You can take as many or as few as your business needs dictate, balanced against the risks you face.
Within reason that can also be varied throughout the life of your contract to reflect the dynamics of your business.
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